Contact Me & FAQs

Contact:

Office: (954) 751-5900

Email: pl.healingarts@gmail.com

Online Therapy only (Florida)

www.thehealingartsco.com

FAQs

Where are you located? 

How does online therapy work? 

Clinical services are provided using a HIPAA-compliant private and secure platform. A link will be provided for you to set up your client profile and to use for all sessions scheduled via the telehealth service option. 

Do you offer in-person sessions?

What are your fees? 

Initial phone consultation—15 minutes—$0 

Individual session—$225 for 55 minutes Family therapy session—$250 for 55-minute sessions Extended sessions are available. Ask for time and pricing details. 

Do you take insurance? 

Yes, I take the following insurances:

An independent medical insurance billing platform is used to assist you with answering coverage questions, managing insurance issues and billing services provided. You will be provided with a client profile link to set up your contact, insurance and credit card information prior to starting services. 

Do you accept private pay or provide superbill for insurance reimbursement? 

Private pay is accepted as it is the best form of maintaining total confidentiality and privacy. You will be provided with a Good Faith Estimate (GFE) prior to starting treatment (Please refer to the GFE section for further information). Your credit card on file will be charged on the date of service. A superbill for private pay clients can be provided upon request, which is a specialized receipt, which can be submitted for possible reimbursement if you have out-of-network benefits. Each plan is different, so benefits must be confirmed directly with your insurance company to see if out-of-network coverage applies to you, and what amount you might be reimbursed. 

How long do I need to be in therapy? 

The length of therapy varies by client and depends on your individual needs, history, treatment plan goals and progress. Ultimately, every person’s therapy journey is different so service participation time can vary. It is a volunteer service, so you may stop treatment at any time. As a courtesy to the therapist, a verbal (phone call) and/or written notification (text, email) to end services is requested to allow the therapist time to fill the time slot with a client needing services. 

What is the cancellation/missed appointment policy? 

There is a 24-hour cancellation policy prior to the scheduled appointment time. A cancellation fee will be charged to the credit card on file for any canceled or missed sessions that cannot be billed to your insurance, which is due on the day of service. Please be advised that services may be terminated in case of repeated cancellations or no-shows; details can be discussed during the initial session. This policy ensures fair treatment to all clients, as appointment times are carefully reserved for specific clients each week, and short notice cancellations or no-shows result in unfilled spaces. 

What are your hours? 

Our hours vary. Please call and leave a message, or email to inquire about availability. You can generally expect to receive a call back within 1-2 business days, excluding weekends, when we are closed. 

What if I need to get a hold of you after hours? 

If you are in a crisis or it is an emergency, please go to the nearest hospital or call 911, or the suicide hotline 988. 

If you would like to reach us with non-crisis or emergency questions, please send an email and you will receive a response within 1-2 business days. 

What is the No Surprises Act and a Good Faith Estimate? 

This is a document outlining the cost of therapy for private pay clients. 

Under Section 2799B-6 of the Public Health Service Act: healthcare providers and healthcare facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal healthcare program, or not seeking to file a claim with their plan or coverage, both orally and in writing, of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least one (1) business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. 

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.